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Shipping & Returns Policy

 

Production Times

*Production times are in business days and do not include time in transit. While we work our hardest to get orders out on time, these times are not guaranteed.

Order your MetalPrints before the Holiday Ordering Deadlines listed below for the best chance of delivery by Christmas.

Product Current Estimated Production Time* 2024 Holiday Ordering Deadlines
Standard Shipping 2 Day Next Day
Single MetalPrints 2-3 Days 12/12 12/17 12/18
Stick-n-Switch MetalPrints 2-3 Days 12/12 12/17 12/18
Creative Edge MetalPrints 2-3 Days 12/12 12/17 12/18
Exhibit Mount MetalPrints 5 Days 12/10 12/13 12/16
Framed MetalPrints (all styles) 5-7 Days 12/06 12/11 12/12
MetalPrints with Stainless Posts & Optional Acrylic 2-3 Days 12/12 12/17 12/18
Standout & Bamboo Mount MetalPrints 4-6 Days 12/09 12/12 12/13
Tabletop MetalPrints 2-3 Days 12/12 12/17 12/18
Metal Ornaments 3 Days 12/12 12/17 12/18
Photo Jewelry 2-3 Days 12/12 12/17 12/18
Performance EXT Metal Surface** +2 Days - - -
**Selecting the Performance EXT Metal surface options adds 2 days to the production time, in addition to the standard production time for the print style you are ordering.

 

Shipping Prices & Transit Times

MetalPrints.com currently ships with United States Postal Service (USPS) and UPS. We will choose the most cost-effective shipping carrier based on the items ordered and their destination. Transit times range from 1-7 business days.

Standard Shipping - 2-5 business days, depending on location
Order Total Standard Shipping*
Up to $49.99 $9.99
$50.00-$99.99 $15.99
$100.00-$199.99 $23.99
$200.00 and over 15% of the order total
Next Day (Monday-Friday delivery only)
Order Total Next Day Shipping*
Up to $49.99 $15.99
$50.00-$99.99 $25.99
$100.00-$199.99 $38.99
$200.00 and over 24% of the order total
2 Day - 2 business days
Order Total 2 Day Shipping*
Up to $49.99 $12.99
$50.00-$99.99 $20.99
$100.00-$199.99 $31.99
$200.00 and over 20% of the order total
International
Currently we are unable to ship outside of the United States, though we may be able to accommodate special requests. Please contact us for more information.
*Large Size Products and Crating Policies
  • Due to shipping requirements and the potential for damage, some products over 30" on the short side, or over 40" in length must be crated at an additional cost.
  • Products over 40" long that are shipped flat may require freight shipping. We can provide freight quotes for these orders. Please allow additional time for the quote and freight delivery times.
  • All additional crate and freighting fees will be billed separately after processing your order. Depending on the size, quantity, and other details of your order, these may be in addition to the shipping prices you see when your order is placed. We will contact you with a quote if an additional fee is required.

MetalPrints.com Return Policy

  • We do not accept returns; all sales are FINAL.
  • We do our utmost to ensure that your prints are packaged carefully and arrive safely at their destination.
  • If your prints arrive damaged, please keep all packaging and contact us with your order number for further instructions.